To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Team Slack is looking for experienced engineers to join its Core Infrastructure organization to help design, develop, and maintain the information retrieval infrastructure that supports Slack Search and many other product experiences. This stack is at the heart of what makes Slack such a compelling store of company knowledge, allowing our customers to find and discover messages channels, people, files, and other business units within their workspaces. It is also of central importance to our efforts around generative AI, helping build products that are advised by the full wealth of knowledge in your company. We are seeking candidates who can continue to evolve our systems to be reliable, performant, scalable, and secure while helping push us to the cutting edge of search technology, incorporating the latest and greatest developments in the realm of information retrieval. We build our infrastructure using reliable tools that our team knows and trusts, including Java, Go, PHP/Hack, Python, MySQL, Solr, Kubernetes, Terraform, AWS, and Linux. Expertise in these areas is a huge plus, but experience building and maintaining robust distributed systems for search, using other common languages and cloud technologies is a fine substitute. We’re a collaborative team who genuinely enjoys working together. You’ll be working closely with other infrastructure engineers and machine learning engineers to develop our infrastructure, and collaborating closely with product engineers and managers to make our infrastructure support the needs of our users. Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. What you will be doing: * Design and develop scalable and resilient information retrieval infrastructure to power Slack search and other products * Work with product engineering to conceptualize and build new features for our large (and growing!) user base. * Collaborate with team members to ensure high availability and reliability of a distributed search system. * You’ll produce high-quality results by contributing heavily to team projects that have a significant impact on the business. * You’ll actively own team features or systems and define their long-term health, while also improving the health of surrounding systems. * Deploy, configure, test, troubleshoot, maintain, upgrade Solr clusters and environments. * Plan resources and continuously optimize the infrastructure and configuration of our Solr clusters to maintain cluster health and search performance. * You'll assist our skilled support team and operations team in triaging and resolving production issues. * You'll mentor other engineers and deeply review code. * You’ll improve engineering standards, tooling, and processes. You may be a fit for this role if you: * You’ve been building web applications and operated large scale distributed systems professionally for 3+ years. * Have worked with Solr, ElasticSearch, Lucene, or other search technology. * Have had exposure to infrastructure/ops tools and frameworks such as Terraform, Chef, and Kubernetes * You hare proficient with functional or imperative programming languages — e.g., PHP, Python, Ruby, Go, C, or Java. * Track record of developing high-availability, performant, and scalable systems accessing large volumes of data over multiple clusters across different geographical regions * Have experience planning, implementing, and deploying software migrations and upgrades in a production environment * You can contribute to technical architecture discussions and help drive technical decisions within your team. * You write understandable, testable code with an eye towards maintainability. * You are a strong communicator. Explaining complex technical concepts to designers, support, and other engineers is no problem for you. * You possess computer science fundamentals: data structures, algorithms, programming languages, distributed systems, and information retrieval. * Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience required. Bonus Points: * You’ve built large-scale data pipelines professionally and can craft clean and beautiful code in Java, Scala, and/or SQL, and you possess exposure to Hadoop/Spark as well. * Experience around text mining and parsing Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,200 - $223,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Slack is a messaging app for business which lets you organize conversations into channels so everyone moves faster and stays in sync. It’s a platform that connects everyone in your business—employees, customers, and partners— securely with each other and integrates easily with apps you use every day to get work done. And everything happens, using any device, within a digital workspace that’s super easy to use. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.