Resident Partnership Specialist

On June 16, 2022, Governor Kathy Hochul signed the NYC Public Housing Preservation Trust Act, which authorized creation of the NYC Public Housing Preservation Trust (the Trust). The Trust is a public benefit corporation that will oversee the renovation and rehabilitation of the city’s public housing developments, owned by the New York City Housing Authority (NYCHA). NYCHA remains permanent owner of the land/buildings and enters into a long-term ground lease with the Trust to secure a Section 8 rental subsidy contract with significantly higher value than NYCHA’s current federal subsidy. Using the rental subsidy contract, the Trust will raise financing to fund comprehensive building renovations. The Trust Act provides the Trust with the ability to convert up to 25,000 units, subject to a vote by the residents of a potential redevelopment site. No NYCHA site can convert to the Trust without a positive vote of the site’s residents. To date, residents at four developments have opted into the Trust, resulting in over 1,700 units that will be financed and renovated over the next five years, impacting over 3,200 residents.

Our values are core to our work. The Trust has adopted the following values:

1) Resident Empowerment: Center your efforts on the voices, needs, and leadership of residents in all aspects of the Trust’s operations. Actively engage and empower residents to foster stable, safe, and thriving communities.
2) Action-Oriented Excellence: Commit to urgent and effective action while maintaining a dedication to high-quality outcomes. Drive impactful results with a focus on excellence.
3) Future-Forward Resilience: Prepare our communities and buildings for the challenges of climate change and the future. Focus on creating resilient and sustainable environments to ensure long-term safety and adaptability.
4) Informed Innovation: Integrate innovative ideas and best practices into our approach to public housing. Continuously improve and lead in the field by leveraging a network of global peers with similar missions and values.
5) Collaborative Strength: Embrace the power of partnerships between the Trust, NYCHA, and various stakeholders. Involve multiple agencies and partners in finance, design, engineering, social services, training, and community rebuilding to transform public housing communities.

Position Summary

The Resident Partnerships Specialist reports to the Chief Project Officer and will be a key member of the team responsible for all aspects of developing and implementing the Resident Partnerships program for Section 8 conversion and comprehensive modernization of public housing developments in the Trust portfolio and pipeline. The Specialist must facilitate open and transparent communication between the Trust and public housing residents, and coordinate closely with Trust leadership and staff, Modernization project teams, NYCHA, other City agencies, consultants, and key stakeholders to ensure alignment with resident commitments, design and construction objectives, and external timelines and requirements. The Trust is a new agency with a small staff, so team members participate in many cross-cutting activities including general interaction with a wide range of public and private entities and representation at industry events.

Primary Responsibilities

• Organize and lead community meetings, town halls, and outreach events to gather resident input and feedback on Trust initiatives and projects. This may also include scheduling regular update meetings with stakeholders such as Tenant Associations, Property Management, and/or Elected Officials.
• As Trust representative, attend and/or lead all in-person or virtual resident facing meetings and events, anticipating occasional weekend and evening hours.
• Responsible for all aspects of resident-facing event logistics.
• Develop and manage budgets for events and expenditures related to resident partnerships and engagement.
• Lead/facilitate meetings and coordination between the Trust and other NYCHA engagement teams from Operations, REDD, A&CM, or other divisions.
• Staff engagement “office hours” or equivalent initiative, with Contractor Project Support team as required.
• Lead, review, and/or produce engagement related materials for distribution, including such things as presentations, reports, and event collaterals.
• Work with design-build partners on the development of a community engagement plan, relocation planning, or similar initiatives as developed by the Trust and Program Advisory Team.

- Ensure compliance with NYCHA regulations and support NYCHA -specific requirements (e.g. Siebel access).

• QA/QC resident facing communications for tone and approach.
• Manage data input to Engagement Data Reporting and Analytics team, supported by contractor or consultant Project Support team as required.
• Execute on other program content as developed by the Trust and Program Advisory team.

Additional Information

1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
3. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Transactions Manager (NYC PHPT - 94547

Resident Partnership Specialist