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Operations Manager, NEA
Who We Are
About The Opportunity
The ideal candidate should be familiar with the Northeast Asian market and have experience working cross-functionally to execute business strategy and optimize operational performance.
What You’ll Be Doing
- Develop strategies that drive organic and affiliate channels and plan growth activities that support the business metrics in a compliant and efficient manner.
- Efficiently identify opportunities for growth activities by understanding affiliates' needs, collaborating with internal stakeholders, researching on competitors and cross-industries, and monitoring data.
- Write business request documents with budget and ROI estimates for effective user conversion and growth.
- Efficiently publish activity pages and manage optimizations via internal tools.
- Regularly monitor growth activity performance metrics and inform relevant stakeholders.
- Optimize user experience in growth activities by collaborating with product and BD teams.
- Engage with key channels to launch campaigns, communicate events, resolve problems, follow-through product optimization requests, and drive user conversion.
- Collaborate with Product teams to efficiently optimize and resolve product issues.
What We Look For In You
- Bachelor's or Master's degree.
- 2-5 years of experience working with influencers, KOLs and/or affiliates in e-commerce, social media, financial services, fintech, tech or related industries.
- High level of ownership in driving organic and affiliate growth via growth activities.
- Proven track record of quickly learning new internal tools to configure activities and web pages.
- Ability to drive collaboration and alignment with multi-level, cross-functional stakeholders with little guidance from senior team members.
- Comfortable with data analysis with business acumen and visualisation (e.g. Amplitude).
- Excellent communicator and proficient in fast, succinct and clear research and report-writing.
- Demonstrated ability to work in a fast-paced, dynamic environment and manage multiple projects concurrently.
- High level of ownership with interpersonal ability to drive collaboration, build alignment, and foster relationships with global, multi-level, cross-functional stakeholders.
- Ability to quickly pick up a high level of product understanding through self-driven learning.
- Passion to learn, share and succeed as a team.
- Fluent in English as a working language.
Nice to Haves
- Experience in the cryptocurrency or blockchain industry, with a strong understanding of crypto trading, web3 products and market dynamics (or capable of efficient, self-learning).
- Familiarity of regulatory frameworks and compliance requirements in Northeast Asia.
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- More that we love to tell you along the process!