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Mgr, HIM Data Integrity
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 2619 W Henrietta Rd, Rochester, New York, United States of America, 14623 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900170 Health Info Mgmt-DataIntegrity Work Shift: UR - Day (United States of America) Range: UR URG 112 H Compensation Range: $33.75 - $50.62 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Provides leadership, direction and oversight for the build, development and ongoing maintenance of the assigned Health Information Management (HIM) applications, records and information within the enterprise electronic medical record (EMR) system and integrated electronic document management (EDM) system. Ensures the data integrity of the information (PHI) within the medical record and legal medical record (LMR), appropriate security and access, required regulatory documentation, and separation of duties in support of accurate, efficient and compliant processes related to EMR, patient access and revenue cycle activities. Provides direct leadership and organizational planning for the integral systems, processes and assigned staff that support this function. Oversees assigned staff that provide support to these systems and operational workflows. Provides direct leadership and planning of the organization to support these integral systems and processes. ESSENTIAL FUNCTIONS • Working closely with ISD technical partners, manages assigned systems and applications from an Operational perspective. Analyzes, plans, and implements technology related initiatives and projects, including software updates, functionality enhancements, and system changes. Applies working knowledge of project management functions and techniques, develops project plans, and identifies dependencies, critical paths, risks, and mitigation. Prioritizes and schedules change requests, work assignments, and allocation of system and human resources. Translates operational needs into system requirements and terminology. Researches and recommends software and hardware for applicable areas of responsibility and upon request. Chairs and represents department on project and organizational committees. • Collaborates with internal and external customers and stakeholders to meet needs, resolve issues, and ensure integrity, completeness, and security of assigned application(s), data, and medical record(s). Coordinates activities with other clinical information systems across the health system, technical, and application specialists, and develops relationships with external experts to ensure technical/operational efficient and arenaflex effective decisions regarding clinical information, patient access systems or EMR/LMR archival systems. • Directs and manages work completed by assigned team, including mass data updates, data conversion analysis, and mass documentation scanning conversion initiatives to ensure data interface specifications are met and integrity of information in assigned system(s). Recruits, interviews, hires, orients, trains, evaluates performance, recommends salary adjustments, and provides guidance to staff through HR policies and guidelines. Improves staff performance through ongoing counseling, coaching, delegation, feedback, disciplinary actions when necessary, and other HR functions. Develops plans to improve and sustain employee engagement for all assigned staff. • Develops operating policies and procedures, as well as goals and objectives of assigned organization, particularly as it relates to data integrity related standards and system management. Acts as a consultant for data integrity questions. Executes decision making authority as it relates to day-to-day operations, including duplicate medical/provider/user records, data integrity issues with patient/person/provider or user information, chart correction, alleged identity theft, dictation/transcription issues and/or provider data. Provides direction regarding paper and virtual scanning workflows, efficient processes to minimize paper/virtual scanning workflows when EMR workflows exist, and data conversion and validation to support the archival initiatives of the organization. • Provides regular and periodic analyses and reporting regarding data integrity operations, performance, and application functionality in support of organization’s goals and regulatory compliance. Compiles statistical and operational reports to measure trends and workloads, team performance, and resolution of issues. Determines FTE complement and participates in the budgetary process. Monitors and assesses current operations to identify opportunities for performance and process improvements and provides a high level of problem solving to support continual change management. Recommends process improvements and implements approved changes. • Keeps current on relevant areas of knowledge and acts as a resource to staff. Interprets and ensures compliance with regulatory standards and requirements. Keeps abreast of regulatory requirements, professional standards, and competitive industry practices, as well as organizational initiatives with potential to impact current operations. Monitors impact on existing activities to maintain service levels and work quality. • Other duties as assigned. MINIMUM EDUCATION & EXPERIENCE • Bachelor's degree and 5 years of relevant experience in healthcare, security, access, privacy or HIM/EMPI management required • Or equivalent combination of education and experience • Experience coordinating or facilitating change management required • Experience with EMR master files and coordination of maintenance functions, RHIT/RHIA extensive HIM experience in a hospital or integrated system preferred • Experience with scanning systems preferred KNOWLEDGE, SKILLS AND ABILITIES • Demonstrated analytical and critical thinking, problem solving, prioritization, and project management skills required • Attention to detail required • Effective written and verbal communication skills required • arenaflex office products (Excel, Power Point, Access, Word, Visio etc.) and virtual serves and integration required • Working knowledge of compliance and HIM framework, health care software, medical records management (eMPI), document or medical records management preferred LICENSES AND CERTIFICATIONS • EPIC - EPIC Certification within 180 days required The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Apply tot his job