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IT Director- Emerson Rogers
General Description:
The Director IT participates on, and oversees, a team of resources focused on business relationship management, project identification and justification, business requirements documentation, test case development, user acceptance testing, and training across various operational support and project areas. The Director IT is also responsible for hosting recurring business review meetings to present current operational and project status updates.
Responsibilities:
The Director IT performs a wide range of duties including some, or all, of the following:
- Manage a team responsible for supporting changes to new and existing Business Services and Applications.
- Provide oversight and leadership to team members with a focus on client communications and commitment delivery.
- Subject matter expert (SME) in insurance commission, finance, operations, and/or sales workflows and applications.
- Act as the primary IT liaison with the Line of Business Leadership.
- Interface with application and business services vendors.
- Manage vendor contracts and billing.
- Review utilization of vendor provided services.
- Lead contract renewal efforts in advance of expiring agreements.
- Performs comparative evaluation of internal duplicative systems and system alternatives.
- Present recommendations and findings to senior management.
- Work with business leaders to identify opportunities for improvements to top-line growth and bottom-line savings
- Develop business cases and ROI justification for proposed projects
- Present and review business cases and ROI with senior management and business leaders
- Manage projects of various sizes
- Host recurring business review meetings to present current operational and project status updates. Prioritize tasks and resolve issues.
USI Cyber Security Job Responsibilities:
- Configure, develop, design, architect, implement, acquire, and operate systems in accordance with:
-
- USI Policies for the Information Security Program (PISP)
- USI Standards for the Information Security Program (SISP)
- Keep up to date with security updates and improvements to safeguard information system assets by identifying and solving potential and actual security problems.
- Protect systems against damage, changes, or illegal access by defining access privileges, control structures, and resources.
- Implement security improvements by assessing current situation; evaluating trends; anticipating requirements.
- Upgrade systems by implementing and maintaining security and technical controls.
Knowledge, Skills and Abilities:
- 7+ years of related experience. BA/BS degree preferred.
- Strong analytical ability, communication skills, and work-ethic.
- Experience with Financial and Commission Payments applications is a plus.
- Working knowledge of SQL is a plus.
- Ability to leverage SQL Server Management Studio and query skills to troubleshoot system data issues.
- Ability to manage multiple projects and to meet deadlines under pressure.
- Ability to influence and build relationships.
- Team orientation and hands-on leadership approach.
- Proven Project Management experience.
- Experience with Excel, Word and Microsoft Project.
- Demonstrated ability to deliver multiple concurrent projects or large-scale individual projects.
- Travel may be required for key meetings, vendor visits, or project support based on business needs.
#LI-JM4
#LI-Remote
Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.
Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.
Industry-Leading Programs, Rewards, and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.
Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.
Committed to a Diverse and Inclusive Workplace
Our award-winning I’m With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.
Nationally Recognized as a Top Insurance Employer
- Recognized as one of Insurance Business America’s Top Insurance Employers eight consecutive years (2018-2025).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
- Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
- Certified as a Great Place To Work two years in a row (2024-2025).
Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
