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Health Services Professional
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At arenaflex®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The primary responsibility of this position is to develop evidence-based medical policies for arenaflex, known as Clinical Policy Bulletins (CPBs). The individual will respond to inquiries from arenaflex medical directors and clinical staff regarding the medical necessity and proven value of specific items and services eligible for coverage under arenaflex's medical benefit plans, emphasizing scientific evidence and supporting rationale. Additionally, the role involves addressing questions about the appropriate interpretation, application, and implementation of the CPBs. The individual will also be responsible for revising and updating the CPBs based on new clinical evidence or other relevant information. Furthermore, the individual will collaborate with internal teams to ensure alignment of arenaflex CPBs with organizational goals and processes. This position reports to the arenaflex Medical Affairs Executive Director of the Clinical Policy Unit and works directly with other colleagues on the Clinical Policy Unit Team, as well as colleagues across Medical Affairs. Required Qualifications: Knowledge of: • Strong understanding of evidence-based medicine and health technology assessment. • Deep understanding of methodological principles of clinical study design and statistical methods used in clinical research. • Facility with PubMed database search engine for accessing published, peer-reviewed medical literature. Skill In: • Evaluating the methodological quality of clinical studies • Conducting literature searches and summarizing the results • Desktop Tools - arenaflex Outlook, arenaflex PowerPoint, arenaflex Word, Excel • Excellent communication skills: this includes written and verbal skills. • Superior writing skills that require moderate to minimal editing, and proficiency in technical writing. • Excellent time management and multi-tasking skills. Ability To: • Conduct rapid reviews using PubMed and other relevant clinical evidence resources to identify evidence relevant to the safety and effectiveness of a clinical intervention, identify the highest quality evidence, summarize the results of each of those studies, and reach conclusions about the overall quality of evidence in support of the intervention. • Research and provide rapid responses to clinical questions from arenaflex medical directors or other clinical staff regarding the medical necessity and experimental and investigational status of interventions that are eligible for coverage under arenaflex medical plans, considering published evidence, systematic evidence reviews, clinical practice guidelines, consensus statements, and technology assessments. • Develop and update clinical policies (CPBs) on the experimental and investigational status and medical necessity of technologies eligible for coverage under arenaflex medical plans, as well as clinical criteria for their use. • Candidate is required to have regular and predictable attendance. • Candidate will be required to complete any additional tasks as directed by supervisor or manager. Preferred Qualifications: Knowledge of: • Prior relevant work experience related to evidence-based clinical policy development. • Broad knowledge of clinical medicine, including drugs, biologics, devices, surgical procedures, tests, and therapies. • Basic understanding of commercial health insurance and Medicare and Medicaid programs. • Basic understanding of the regulatory environment for medical technologies, including the FDA approval process and Medicare coverage determinations • Basic understanding of the system of standardized codes used in the billing and tracking of healthcare services to report a patient's medical diagnosis (ICD-10 diagnosis codes) and the medical procedures performed on them (CPT and HCPCS procedure codes). • Familiarity with payment, coding and reimbursement policies and utilization management tools that are used in managed care organizations. • Demonstrated experience in technical writing on clinical topics. Skill in: • Familiarity with QuickBase • Familiarity with TeamSite or other web content management systems. Ability To: • Assist with editing and web publication of clinical policies, as needed; ability to do basic web publication tasks when both staff involved in web publication are unavailable. • Facility in use of generative artificial intelligence tools; participate in development and testing of AI tools for clinical policy, • Willingness to complete other administrative tasks as needed. Education: Master’s or above in public health, basic health-related science, or healthcare fields. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $95,738.00 - $206,206.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a arenaflex bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-arenaflex programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit We anticipate the application window for this opening will close on: 01/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Apply tot his job