Fuel Station Site Supervisor

Job Purpose

We are seeking a reliable and experienced Site Supervisor capable of managing the daily operations of a fuel filling station independently. The successful candidate will take responsibility for site operations, ensuring efficient service delivery, compliance, staff supervision, stock control, and high standards of customer service.

Key Responsibilities

Operations Management

Oversee daily site operations across the forecourt, convenience store, and food service areas Ensure effective shift handovers, cash-up procedures, and system closures Manage fuel, wet-stock, and dry-stock levels and coordinate stock takes Monitor and reduce stock losses, variances, and cashier shortages Coordinate housekeeping, repairs, and routine maintenance Ensure compliance with food safety, fuel quality, and operational standards

Staff Supervision & People Management

Supervise petrol attendants, cashiers, and food service staff Manage attendance, rosters, leave, and daily task allocation Train, coach, and support staff to achieve operational targets Assist with disciplinary processes and performance management Promote teamwork, accountability, and staff motivation

Customer Service & Brand Standards

Handle customer queries and complaints professionally Maintain high customer service levels aligned with brand standards Ensure site presentation, branding, and promotional compliance Support initiatives to improve customer satisfaction and sales

Compliance, Safety & Controls

Enforce HSEQ, security, and legislative requirements Maintain accurate operational records and checklists Promote safe working practices and adherence to procedures

Financial & Stock Controls

Support daily cash controls, banking checks, and reconciliations Monitor sales performance, margins, and operational costs Assist with audits and ensure internal controls are followed

Minimum Requirements

Grade 12 Relevant retail, operations, or management training Proven experience in a fuel filling station, retail, or similar operational environment Basic computer literacy and familiarity with operational systems Must have reliable transport or be willing to relocate Willingness to work shifts, weekends, and be on standby

Key Competencies

Proven ability to manage a site independently Strong leadership, organisational, and problem-solving skills Good numerical ability and attention to detail Experience with stock control, cash handling, and staff supervision

Should you not receive a response from us within two weeks, consider your application unsuccessful.

Job Type: Full-time

Pay: R11 000,00 - R15 000,00 per month

Application Question(s):

How many years have you worked in the fuel or retail industry? How many years' experience do have you in management positions?

Work Location: In person

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...