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Communications Officer - Public Safety
Communications Officer - Public Safety
Job ID: 295610
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Are you ready to transform lives through academic excellence,
innovative research, strong community partnerships and economic
opportunity? Kennesaw State University is one of the 50 largest
public institutions in the country. With growing enrollment and
global reach, we continue to expand our institutional influence and
prominence beyond the state of Georgia. We offer more than 190
undergraduate, graduate, and doctoral degrees to empower our 47,000
students to become thought leaders, lifelong learners, and informed
global citizens. Our entrepreneurial spirit, high-impact research,
and Division I athletics draw students from throughout the region
and from more than 100 countries across the globe. Our university's
vibrant culture, career opportunities, rich benefits, and values
of respect, integrity, collaboration, inclusivity, and
accountability make us an employer of choice. We are part of the
University System of Georgia. We
are searching for talented people to join Kennesaw State University
in our vision.
Come Take
Flight at KSU!
Location
Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw,
GA 30144. Our Marietta campus is located at 1100 South Marietta
Parkway, Marietta, GA 30060.
Job Summary
Responsible for receiving emergency, non-emergency and
administrative calls and notifying and/or dispatching appropriate
emergency responders. Performs inquiries and searches of multiple
local, state, and national databases to provide information to law
enforcement personnel. Serves as a Campus Security Authority as
defined by Jeanne Clery Disclosure of Campus Security Policy and
Campus Crime Statistics Act (Clery Act).
Responsibilities
1. Receives emergency and non-emergency requests for public safety
and non-public safety services
2. Provides dispatch services regarding incidents and requests
public safety assistance via two-way radio and/or telephone
3. Requests additional resources (fire, emergency medical services,
law enforcement, tow trucks, other University personnel or
services) as needed
4. Monitors fire alarm system(s), video camera system(s) and
incoming information/messages from government, private sector and
non-profit sector sources
5. Broadcasts alerts to DPS/UP (Department of Public
Safety/University Police) and campus community
6. Receives training and maintains applicable certifications in
CPR, AED, first aid procedures, Georgia Crime Information
Center/National Crime Information Center (GCIC/NCIC), Georgia Peace
Officers Standards and Training (POST), National Incident
Management System (NIMS) and Incident Command System (ICS)
Required Qualifications
Educational Requirements
High School diploma or equivalent
Other Required Qualifications
Possession of, or ability to obtain within six (6) months of
employment, certification as a Communications Officer through the
Georgia Peace Officer Standards and Training (POST) Council, in
accordance with Georgia Code 35-8-23 and Chapter 464-14 of the
Rules of the Georgia Peace Officer Standards and Training
Council
Required Experience
On-the-job training provided
Preferred Qualifications
Preferred Educational Qualifications
An undergraduate or advanced degree from an accredited institution
of higher education in a related field
Preferred Experience
Previous experience working in Public Safety Answering Point (PSAP)
preferred
Knowledge, Skills, & Abilities
ABILITIES
Able to work during inclement weather, 12-hour shifts and partial
shifts, including periodic on-call
Able to handle multiple tasks or projects at one time meeting
assigned deadlines
Able to maintain composure when talking to callers in crisis or
emergency situations
Able to work under stressful conditions
KNOWLEDGE
Knowledge of NIMS and ICS systems
Knowledge of CPR, AED and first aid procedures
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving,
independent judgment, organization, communication (verbal and
written), time management, project management and presentation
skills
Proficient with computer applications and programs associated with
the position (i.e. Microsoft Office suite, video management
software, computer-aided dispatch software and web-based
applications)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette
USG Core Values
The University System of Georgia is comprised of our 25
institutions of higher education and learning as well as the System
Office. Our USG Statement of Core Values are Integrity, Excellence,
Accountability, and Respect. These values serve as the foundation
for all that we do as an organization, and each USG community
member is responsible for demonstrating and upholding these
standards. More details on the USG Statement of Core Values and
Code of Conduct are available in USG Board Policy 8.2.18.1.2 and
can be found on-line at
https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board
Policy 6.5 Freedom of Expression and Academic Freedom found on-line
at https://www.usg.edu/policymanual/section6/C2653.
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity
Employer. The University is committed to maintaining a fair and
respectful environment for living, work and study. To that end, and
in accordance with federal and state law, Board of Regents policy,
and University policy, the University prohibits harassment of or
discrimination against any person because of race, color, sex
(including sexual harassment, pregnancy, and medical conditions
related to pregnancy), sexual orientation, gender identity, gender
expression, ethnicity or national origin, religion, age, genetic
information, disability, or veteran or military status by any
member of the KSU Community on campus, in connection with a
University program or activity, or in a manner that creates a
hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint
under the provisions of this policy, students, employees,
applicants for employment or admission or other third parties
should contact the Office of Institutional Equity at English
Building, Suite 225, eeo@kennesaw.edu.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.
Background Check
- Standard Enhanced
- 9 Panel Lab Drug Test
- Psychological Evaluation
- Physical
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=295610&PostingSeq=1
jeid-41646feeaf00524089926e0992b20dc3
