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Aston Carter – Customer Service Representative – Port Orange, FL

March 7, 2026

Job title: Customer Service Representative Company: Aston Carter Job description: Aston Carter is seeking individuals for a great opportunity within a large Mortgage company in the state of Florida. The Full-time Mortgage specialist is to interact with customers/clients to provide information in response to inquiries about products, services, take payments, discuss claim statuses and to de-escalate issues through inbound calls. This is a perfect role for team-oriented customer service professionals from all backgrounds who are eager to work for a great company. MUST be residing in Florida Successful Candidates: Possess Skills in: customer service, customer support, customer service skills, mortgage, contact center, insurance, call center, bilingual Or Top Skills Details: customer service, customer support, customer service skills • Must have internet • Must have completed high school or equivalent • 6 months or more of successful customer service experience • Bilingual in Spanish candidates are encouraged to apply also and will be paid $17 an hour Growth Opportunity: This company offers tremendous growth opportunities for motivated individuals. There are several leaders in this area who have worked their way up from this position over the years and they are hoping to expand their pipeline of future leaders. This is also a very fun, inclusive, and collaborative environment. The entire department is made up of people who truly want to help customers, develop new hires and continue to improve the company reputation in the market with each customer interaction. Work Environment: ENVIRONMENT: This is a state-of-the-art customer support center that embraces cutting edge call center technology. Equipment is provided. WHY WORK HERE: This is a lucrative place to gain Mortgage Industry and Customer Care experience and additional career skills. In addition, there will be recognition programs for employees. Application Process: Once your application is submitted, you will be put in contact with one of our recruiting partners within the next 1 - 2 Business days and will speak with you over the phone. They will get to know you more, ask several interview questions and discuss this opportunity in more detail. After that conversation, there would be a final phone interview with the hiring leaders in this department. Aston Carter will help prepare you for success for that interview as well. Additional info: • Motivated and well-spoken applicants • Training: 3 weeks fully on-site in Daytona Beach from 8:30 am - 5:00 pm M-F • Shift: M-F available between 8:00 am - 8:00 pm on Hybrid/WFH Schedule will work 40 hours weekly, plus OT is also available. Experience Level: Entry Level About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. Expected salary: $17 per hour Location: Port Orange, FL Apply for the job now! Apply tot his job Apply tot his job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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